Here at Kevela - Online Cycle Components we strive to despatch orders within 3 working days of receipt of order, where possible we try to despatch either the same day or the very next working day.
All small orders totaling a packaged weight of less than 3kg are sent via Royal Mail, larger and bulkier orders will be sent via a carrier.
The time it takes an order to reach you can vary depending on your location, most deliveries sent to UK Mainland arrive within 3 to 5 working days, however there can be occasions when this time is extended. Delivery delays can occur in times of adverse weather or industrial action.
Deliveries to locations outside the UK can take longer and we would advise allowing up to 15 working days.
If you need to enquire about an order placed, please do so at the following email address: firstname.lastname@example.org.